T hey conta ined descriptions of multi item scales from scholarly consumer insight research that had been published in the top marketing journa ls between 1980 and 2009. Marketing scales handbook multi item measures for consumer insight research volume 7 gordon c bruner ii. Marketing scales handbook multi item measures for consumer insight research volume 7 bruner ii dr gordon c 9781514321843 books amazonca. The book is the seventh volume of the marketing scales handbook series the oldest and most comprehensive set of books that describe and review multi item scales survey questions that have been used by scholars in the study of consumer behavior the wide variety of scales in volume 7 are for use in surveys and experiments when studying issues relevant to understanding consumers or similar . The marketing scales handbook series is the longest running set of books that provide reviews of multi item survey measures used in scholarly studies of consumer behavior this volume picks up where volume 7 ended and has reviews of 392 new scales that were reported in top marketing journal articles published in 2012 and 2013